The second-hand marketplace Users Voice Frustration About Sizing Updates

Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

The popular resale platform has altered its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.

Digital Channels Reaction

Countless users and merchants are expressing on platforms saying Vinted listings now show a modified sizing category than originally posted due to the recalibration.

Vinted explained the revised method more closely matches other platforms.

It has advised users to examine their items and manually change the size if necessary, causing user dissatisfaction.

Measurement Approach Modifications

Before the change, the measurements included one number and one letter, for instance S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

With some products, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.

User Accounts

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.

Required Changes

Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.

Service Background

The service features exceeding 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices following member complaints.